If you're new to Passpack, or you've never used a password manager before, then the best place to start is the Getting Started Guide.
The guide is split into an introduction, and four main articles:
Inside the Passpack application, you'll always see a Help link in the upper right hand corner. Clicking that link will open a small window with a links to help articles.
If you need more help, just send us an email. We'll do our best to answer your questions.
(really - we're quite friendly so ask away!)